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sound issues on Hbogo Netflix

    • 20 posts
    February 14, 2018 8:50 PM PST

    Hello Friends,

    I am having audio issue when watching HBO Go on my computer, there is some disturbance when i am starting my hbo go app on apple tv? how to troubleshoot this issue?


    • 28 posts
    February 14, 2018 9:59 PM PST


    If you're having audio issues when watching HBO GO on your computer, try the following steps:

    1. Check the volume control in the HBO GO player to verify that it's not muted or on the lowest setting. To do this hover your mouse over a video while it's playing. The volume control is in the lower-right corner. 
    2. Make sure the volume on your computer is not muted or set too low to be audible. 
    3. If you're using external speakers, check the audio cables and make sure they're connected. Then check the volume setting. 
    4. Update your browser to the latest version. 
    5. Try using a different browser (e.g. Mozilla Firefox, Internet Explorer or Google Chrome). For a list of supported browsers

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    • 9 posts
    February 15, 2018 3:11 AM PST


    If you're having volume issues on your Roku, try switching the audio setting on your Roku to Stereo. Here's how:

    From the Roku Home screen, select Settings > Audio > Audio mode > Stereo.
    Now play a video in HBO GO to see if you now have audio.

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    • 20 posts
    February 15, 2018 4:03 AM PST


    Thanks for giving valuable solution . All giving solution are working good and my problem is solve out. 

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